How does a mobile Pass work?
Traveling with a mobile Pass is simple – all you need is your phone, our Rail Planner app, and an internet connection (at least once every 3 days). Just choose a mobile Pass at checkout, and we'll send you a Pass number in your order confirmation email to load your Pass into the app.
Activating your mobile Pass
Follow the instructions in your order confirmation email to add your Pass to the app and activate it so it's ready for travel. You can do both steps at once, or you can add your Pass to the app and activate it later – it's up to you.
Traveling with your mobile Pass
Use the planner to search for journeys you want to take. Tap to save them to My Trip, where you can see an overview of your travel plans. When you're ready to take a train, tap to add that journey to your Pass, and it will appear on your ticket in My Pass ready for inspection on board.