The information on my mobile Pass is wrong, what should I do?
If the details on your mobile Pass are incorrect our outdated and you can’t change it yourself, please get in touch with Interrail customer service. If your Pass has not been activated yet, we will be able to change the information for you.
We can help with:
- Adjusting your name (in case of typos, or name changes due to marriage and other legal name changes)
- Adjusting your ID/passport information (in case or typos or ID/passport renewal)
- Adjusting your date of birth
Is your country of residence incorrect?
Unfortunately we can't update your country of residence after you've purchased the Pass. This can only be done by ordering a new Pass with the correct country of residence and requesting a refund for your old Pass (a Pass exchange).