Difficulties with regional trains in Southern France
Updated 4 July, 2022
It has come to our attention that the transport regional authority in the “Sud PACA” region of France (Sud Provence- Alpes- Côte D’Azur) is currently not accepting Interrail/Eurail Passes on board TER (regional) trains. We are investigating the matter directly with SNCF (France's national state-owned railway carrier and Eurail B.V. shareholder).
We want to make sure that this development impacts your plans as little as possible, so for the timebeing, please purchase a full-fare ticket in order to continue your journey using TER trains. We will refund the costs incurred to make this possible. In case you received a fine on board, we will also refund those costs. Please keep as much documentation as possible to submit together with your claim. This includes receipts for tickets or fines, the number of the train you were riding, and the date when the fine occurred.
Please keep in mind that refunds can take up to 6 weeks to process. We thank you for your patience and apologise for any inconvenience this may cause.
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